May 30, 2023
Claire Hughes Johnson, former COO and current corporate officer and
adviser at Stripe, visits Google to discuss her new book, “Scaling
People: Tactics for Management and Company Building.”
A leader at both Google and Stripe from their early days, Claire
Hughes Johnson has worked with founders and company builders to try
to replicate their success. The most common questions she's asked
are not about business strategy--they're about how to scale the
operating structures and people systems of a rapidly growing
startup.
Scaling People is a practical and empathetic guide to being an
effective leader and manager in a high-growth environment. The
tactical information it puts forward--including guidance on
crafting foundational documents, strategic and financial planning,
hiring and team development, and feedback and performance
mechanisms--can be applied to companies of any size, in any
industry. Scaling People includes dozens of pages of worksheets,
templates, exercises, and example documents to help founders,
leaders, and company builders create scalable operating systems and
lightweight processes that really work.
Implementing effective leadership and management practices takes
effort and discipline, but the reward is a sustainable, scalable
company that's set up for long-term success. Scaling People is a
detailed roadmap for company builders to put the right operating
systems and structures in place to scale the most important
resource a company has: its people.
Visit YouTube.com/TalksatGoogle to watch the video.